Refund and Cancellation Policy
At Michelle Carpenter, our sessions are designed to guide and support you in letting go, diving deep, and opening your heart. While we strive to offer the highest level of care, it’s important that clients use discernment during channeled and spiritual medium sessions.
Guidance & Recording Disclaimer
Sessions are for guidance purposes only and should not be seen as definitive solutions. Each session will be recorded and emailed to you within the day. Please ensure you download the recording promptly, as I will delete it from Zoom, and it is not Michelle Carpenter’s responsibility to keep or store session recordings.
Refund Policy
Once a session is booked, there are no refunds. Clients are, however, allowed to reschedule their session once, as we understand life happens.
Cancellation Policy.
- Rescheduling: Clients may reschedule their session one time. No additional reschedules will be permitted.
- Services Performed: Once a service has been rendered, no refunds will be provided.
No-Show Policy
An appointment is considered a no-show if the client is more than 10 minutes late without notice. There will be no refunds for no-show appointments.
Classes/Training Policy
All sales for classes and training sessions are final. No refunds will be issued for cancellations or any changes after booking.
Live Events Policy
All ticket sales for live events, whether virtual or in-person, are final. A deposit may be requested for an event, it is a NON refundable deposit. No refunds will be issued for missed events.
Disclaimer for Website and Services
The content of these web pages is intended to provide general information about Michelle Carpenter, her insights, products, and services. While we make every effort to ensure the accuracy of the information, Michelle Carpenter cannot be held liable for any damages arising from the use of this information. We do not guarantee the accuracy or completeness of the content, and use of the website and its associated content is at the user’s own risk.
Neither Michelle Carpenter, nor any party involved in the production or maintenance of this website, nor any Michelle Carpenter events, in-person or online, is liable for any damages resulting from access to, use of, or inability to use the information provided. Users should exercise their own discretion and always refer to the specific information provided with services or products.